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Drapery Connection is Chicagoland's most creative window covering, motorization, and decorating experts for over 70 years. |
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About Drapery Connection
Our Company, Our People, Our Philosophy of Service |
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Since 1939 our team has grown from 2 dedicated members to more than 30 today. We are proud to have served Chicagoland decorating and window covering needs for more than 70 years.
Our Professionals Are Ready to Serve You
From decorators and managers who help start your project, to craftspeople who sew and install your draperies, to the administrative and warehouse staff, we are here to serve you punctually and professionally beyond your expectations.
Mission Statement
- Our customers are the focus of everything we do.
- We pledge to provide creative ideas, quality products and excellence in workmanship.
Each member of our team will strive to show, by our friendly attitudes, professionalism and prompt actions, that we want you to be a customer for life.
Our Vision
Our foundation...family and tradition
The strength of Drapery Connection is the strength of our people. Each of us strive daily to provide every customer with world class service and quality products. Our people are successful because of the passion they possess for their work.
We will continue unparalleded growth by empowering our people to meet the rigorous goals of the company. We will always support a high degree of creativity and individualism in our people.
We will accelerate growth by agressively pursuing our goal to continue to be "the first choice for outstanding window coverings in Chicagoland."
Customer Guarantee and Satisfaction Policy
- All products are warranteed in service at least one year or longer, as guaranteed by the manufacturer.
- All workmanship will be to the highest standards of the trade. Tailoring will be to the specifications ordered. In the event of tailoring error, we will pick up, re-work, and re-hang at no cost to you.
- Even if a product is out of warranty for years and not functioning correctly, we can repair or replace the item at no cost or minimum cost.
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